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Frequently Asked Questions - Troubleshooting

Troubleshooting
What page is loaded when I go to http://www.your-domain.com?
My site looks good on my hard drive, but after uploading it the images are missing and the links are broken?
How do I fix it if I didn't name the first file index.html?
How do I prevent web surfers from viewing the contents of my subdirectories?

Troubleshooting
What page is loaded when I go to http://www.your-domain.com?
Our servers are configured to read index.html as the default homepage, so people browsing your site can simply type http://www.yourdomain.com rather than having to specify a filename, such as http://www.yourdomain.com/homepage.html

It is strongly advised that you have an index.html file in each directory of your website. Directories without it allow browsing through your files, possibly exposing to public view files not intended for that purpose.
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My site looks good on my hard drive, but after uploading it the images are missing and the links are broken?
For maiximum reliability and uptime we are running Linux on all our webservers. Please keep in mind that Linux is a case sensitive OS which means you will have to keep track of lowercase and uppercase letters. For example, 'index.html' and 'INDEX.HTML' are different files under Linux, whereas under Windows or DOS they would count as the same file.
This creates a problem when transferring your site from your hard drive (Windows or DOS) to one of our servers. It can often result in pages having broken links and missing images.
If you encounter this problem, check to make sure that your hyperlinks in your web pages correspond to the exact filenames on your website. If they do not match, you can either modify your hyperlinks in your web pages or rename your files with an FTP program so they match your hyperlinks.
Please note that if you are referring to your pages with a .htm extension in your hyperlinks, make sure the filename actually ends with a .htm extension.
If you are referring to your pages with .html extension in your hyperlinks, make sure the filename actually ends with a .html extension.
Another problem encountered is that you are referring to web pages and images on your hard disk. For example,
<a href="c:/webpage/welcome.htm">My Web Site</a>
The above hyperlink should be replaced with the one below it:
<a href="welcome.htm">My Web Site</a>
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How do I fix it if I didn't name the first file index.html?
You would have to rename the first file to index.html. Don't forget to update your links. Otherwise, from the other pages that link to the first page your visitors will get "Page not found" error message.
Up

How do I prevent web surfers from viewing the contents of my subdirectories?
Place a file called index.html within the subdirectory that you don't want viewed. Instead of a file listing being displayed, index.html will be displayed.
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