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Frequently Asked Questions - FTP

FTP Help
What do I need to do to get my files onto your web server?
How do I login and upload my files with FTP?
How do I use CuteFTP?
How do I use WS_FTP?
How do I use Fetch for Macintosh?
How do I upload my files using the Netscape Communicator or Netscape Gold HTML editor?
Where do I put my files?
Will I have unlimited access to update my pages?
How do I test my links?
I would like to publish webs to your Sun/Cobalt Raq4 server using Microsoft Frontpage. What should I know about this process to help me on my way?

FTP Help
What do I need to do to get my files onto your web server?
Use and FTP client to upload your files into your web directory:
CuteFTP (Windows)

WS_FTP (Windows)

Fetch for Macintosh
Browse to your web directory. After the whole site is uploaded, check the links and images with a web browser.

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How do I login and upload my files with FTP?
Use your favorite ftp program such as CuteFTP, WS_FTP or Fetch for Macintosh and connect to your domain.
Instead of logging in as anonymous, use the login and password we have assigned for you. This will give you an FTP connection to your home directory. From there you can navigate to any of your HTML directories and upload your files.

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How do I use CuteFTP?
      Launching CuteFTP
      Establishing a connection
      Connecting to an Existing Site
      Adding a Site
      Editing a Site
      Removing a Site
      Transfering Files
      Resuming Transfers
      Firewall and Proxy Server Configuration
      Using Paste URL and Clipboard Monitoring

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How do I use WS_FTP?
Go to WS FTP official support page. They have wonderful tutorials for various versions and interfaces of WS FTP.
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How do I use Fetch for Macintosh?
Check out Fetch tutorial page.
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How do I upload my files using the Netscape Communicator or Netscape Gold HTML editor?
Open the page you want to upload with Netscape Communicator editor. Then choose File->Publish
A dialogue box will appear. Insert the login name we assigned you and password where appropriate and make sure you select only the files you want to include in the upload.
Example: if your domain name is "abcsite.com", your user name is ernstw and your password is 54kfi86, you would have:
Publishing location: ftp://abcsite.com/web/
User Name: ernstw
Password
: 54kfi86
Be careful with the "Included files" part or you could wind up filling your account with unnecessary files or overwriting files you didn't want to. Other than that it is fairly intuitive and easy to use.

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Where do I put my files?
All home pages must reside in the directory called /web in your account. It's created by you when you generate the account. The filename usually end with .html but filenames ending with .htm are also accepted. It's advisable to use one naming convention only... it makes things easier to maintain links on your pages. Say 'yes' to overwrite default index.html.
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Will I have unlimited access to update my pages ?
You have unlimited access via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.
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How do I test my links?
Load the page in any web browser and click on links to check them. The easier variant is to use a Link Validator.
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I would like to publish webs to your Sun/Cobalt Raq4 server using Microsoft Frontpage. What should I know about this process to help me on my way?
Here are some important things to note when using FrontPage on Sun/Cobalt servers:

  • Do not mix FrontPage with FTP. Publish with one or the other. This can inadvertantly alter the file permissions or corrupt the extensions on the server.
  • Permissions set on files will be different (nobody versus admin or siteadmin ownership). This keeps certain scripts from being run at root level, thereby compromising the safety.
  • Publishing using FrontPage is insecure. It will not use SSL with a Sun/Cobalt server and therefore may compromise network security.
  • FrontPage server extensions must be enabled first before publishing. They can be enabled in the Site Settings menu of a virtual site.
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