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| Frequently
Asked Questions - Cute FTP |
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Cute
FTP Help
 Launching
CuteFTP
Establishing
a connection
Connecting
to an Existing Site
Adding
a Site
Editing
a Site
Removing
a Site
Transfering
Files
Resuming
Transfers
Firewall
and Proxy Server Configuration
Using
Paste URL and Clipboard Monitoring
Cute
FTP Help
Launching
CuteFTP
Start CuteFTP
by double-clicking on the CuteFTP icon. You can also click
on 'Start Button->Programs->GlobalSCAPE->CuteFTP' and select
the CuteFTP icon. "Site Manager"
is the first window displayed and contains information for
connecting to your favorite sites.
Establishing
a connection
Before you can connect
to an FTP site, you must be connected to your Internet Service
Provider (ISP). Since virtually all ISPs differ in connection
routines, consult their technical support if you have problems
getting your computer on the Internet.
Connecting
to an Existing Site
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Select a folder
(click on the name) from the list in the left window
of the 'FTP Site Manager Screen'.
1. Choose
a site
(click on the name) listed below the selected folder.
2. Click
the Connect button.
3. After connecting CuteFTP will display a message from
the server administrator informing you of rules and
regulations on the server. Click
the OK button at the bottom
of this screen to clear the message.
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Adding
a Site
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1. Select a
folder (click on the name) for the new site to reside
in or create a new folder. To create a new folder, click
'File/New Folder' from
the Menu Bar. Enter the new folder
name and click 'OK'.
2. Click the 'New' button.
Enter a name for your site
in the 'Label For Site' field.
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3. Enter
the FTP server address in the 'FTP Host Address'
field. The address is obtained from the Service Provider
hosting your Web pages. (The "Host Address"
normally yourdomain.com. It
should not contain www, ftp:// or http://).
4. Enter
the User ID in the 'FTP site User ID' field.
The User ID is provided by your Service Provider and
is case sensitive. It may also be called a Login ID.
5. Enter
the password
in the 'FTP site Password' field. The password is provided
by your Service Provider and is also case sensitive.
6. Change
the port number if necessary
(the majority of FTP sites use 21) 
Finally
click "Edit"
and enter /web in "Remote
Default Directory"
box.
Point
to folder on your computer with you site files. Ok it.
7. To connect to your new site, highlight it in the
left window and click the
'Connect' button.
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Editing
a Site
1. Select
a folder (click on the name) from the list in the left
window of the 'FTP Site Manager Screen'.
2. Choose a site listed below the
selected folder.
3. Make any changes in the fields
listed to the right.
Removing
a Site
1. Select
a folder (click
on the name) from the list in the left window of the 'FTP Site
Manager Screen'.
2. Choose
a site listed
below the selected folder.
3. Click 'Edit/Delete' from the
Menu Bar.
Note:
Folders may be added, deleted or renamed by selecting the folder
and clicking on one of the 'Add Folder', 'Delete Folder' or
'Rename Folder' buttons.
Transfering
Files
Once
you are connected to an FTP site, you may upload and download
files. The left side of the main window contains the names
of files on your computer. The right side contains files
on the server you are connected to.
To upload a file, you may do any of the following:
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Click on a file in the left window, hold down the button,
and drag the file to the right window.
- Right-click
on a file in the left window and select 'Upload' from
the popup menu.
- Double-click on a file in the left window.
- Left-click once on a file in the left window and select
'Upload' from the 'Transfer' menu.
- Left-click once on a file in the left window and press
the 'Control' and 'Page Up' keys simultaneously.
To
download files, use one of the following methods:
- Click on
a file in the right window, hold down the button, and
drag the file to the left window.
- Right-click
on a file in the right window and select 'Download'
from the popup menu.
- Double-click
on a file in the right window.
- Left-click
once on a file in the right window and select 'Download'
from the 'Transfer' menu.
- Left-click
once on a file in the right window and press the 'Control'
and 'Page Down' keys simultaneously.
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Resuming
Transfers
When a transfer is
broken, users may reconnect and resume at the point where the
transfer terminated. Simply try transferring the file again.
When CuteFTP sees that you are replacing an existing file it
will ask to "Resume, Overwrite, or Skip". Choose 'Overwrite'
if you are replacing the file, choose 'Resume' to complete a
broken transfer, or choose 'Skip' to cancel the operation.
Note: Resuming file transfers is a site-specific operation.
Refer to the log window at the beginning of a session for a
'Status Command' stating; "This site can (or cannot) resume
broken downloads".
Firewall
and Proxy Server Configuration
A firewall or proxy
server is a safeguard utilized by many Local Area Networks (LANs)
or Wide Area Networks (WANs) to protect the network from unauthorized
access. If you are using CuteFTP on a LAN or WAN, you might
experience some problems caused by the network settings. If
you are not on a LAN or WAN, check with your ISP about the existence
of a firewall. When first using CuteFTP, use the default firewall
settings and try connecting to several of the predefined sites
in the 'Site Manager'. If every site tried gives the message
"can't connect" or "can't login, still trying," then you probably
need to configure the firewall settings. If your LAN or WAN
supports FTP Proxy protocol, you will need the following information:
- IP address for your firewall host
- Port number for the FTP proxy server
- User name and password
Enter this information in the respective fields and select the
'USER user@site' radio button and the 'Enable Firewall Access'
box and try connecting to a site. If you are still having problems,
try using the other options ('OPEN Site', etc). The 'PASV Mode'
radio button specifies that CuteFTP will initiate all connections
and the server will wait for requests, avoiding conflicts with
the security system. Only use this feature when experiencing
problems with the default settings.
Using
Paste URL and Clipboard Monitoring
FTP/Paste
URL
You can paste a URL (universal resource locator) into CuteFTP
by using this function.
- From any Windows application, highlight
the URL. The URL may be general (ftp://www.cuteftp.com)
or specific (ftp://www.cuteftp.com/pub/cuteftp/cute2632.exe).
- Copy the URL to the clipboard by pressing Ctrl+C.
- Return to CuteFTP and select
'File/Paste URL' from the Menu
Bar.
- Press the Ctrl+V (paste) keys,
then choose OK.
- CuteFTP will parse the URL and start downloading the file.
Monitor Clipboard
This field, located under 'Edit/Settings/Advanced',
activates CuteFTP's URL parsing feature. Anytime an FTP URL
is copied into the Windows Clipboard, CuteFTP will automatically
connect to the site or begin downloading the target file. This
feature assumes an anonymous login.
Note: The monitor clipboard function does not currently
support redirected URLs.
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